Last updated: October 30, 2020

We collect certain information through our Bex mobile and desktop applications (the “Bex Platform”), including through the products and services provided through the Bex Platform. This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of data about any living individual who can be identified from that data or from that data and other information either in our possession or likely to come into our possession (“Personal Data”).

This Privacy Policy applies only to our Bex Platform and to the products and services provided through our Bex Platform. It does not apply to any third party site or service linked to our Bex Platform or recommended or referred by or through the Bex Platform, through our products or services, or by our staff. And it does not apply to any other application, product, or service operated by our company, or to any of our offline activities.

By use of our Bex Platform, you agree to the collection and use of information described in this Privacy Policy.

 

A. Personal Data We Collect

We collect the following personal data from users who buy our products or services or contact us through the contact forms through or Bex Platform: first name, last name, employer, e-mail address, telephone, and payment information.

We also collect data on how our Bex Platform is used and accessed, including method of access, duration of use, and content accessed (collectively, “Usage Data”). This Usage Data may include personal data, like your Internet Protocol (IP) address.

We also use “cookies” to collect certain information from all users, including Web visitors who don’t buy anything through our Bex Platform. Data collected through cookies may include Usage Data (whether or not personal) and Personal Data. A cookie is a string of data our system sends your computer and then uses to identify your computer when you return to our website or the Bex Platform. You can set up most browsers to refuse all cookies or to notify you of any cookies you receive. But if you don’t accept cookies, you won’t be able to make as efficient use of our website or the Bex Platform, and you may not be able to use some features at all.

Our Bex Platform is not intended to collect data from children or from anyone under 18. If you are aware of children’s information collected through our Bex Platform, please contact us immediately at compliance@askbex.com.

 

B. Our Use of Personal Data

We use your Personal Data to create your account, to communicate with you about products and services you’ve purchased, to offer you additional products and services, to improve the Bex Platform and to bill you. We also use that information to the extent necessary to enforce our Bex Platform terms of service and to prevent imminent harm to persons or property.

We use cookies so that the Bex Platform and our website can remember you and provide you with the information you’re most likely to need. We also use information gained through cookies to compile statistical information about use of our Bex Platform is used.

 

C. Retention of Personal Data

We retain your Personal Data so long as it serves the purposes listed in this Privacy Policy, including to operate our services, send you notices other general messages (unless you’ve unsubscribed), to collect and monitor traffic and other usage statistics at the Bex Platform, to resolve disputes, to enforce the terms of the terms of use of the Bex Platform, and to comply with our legal obligations.

 

D. Transfer of Personal Data

We may store or process your data outside your city, province, state, or country. Data storage venues include, without limitation, the United States and the European Union. These and other data storage jurisdictions may operate under privacy and data protection laws different from those of your home jurisdiction. Your submission of data to our Bex Platform and your consent to this Privacy Policy include consent to such storage and processing outside of your jurisdiction.

 

E. Contractor and Other Third Party Access to Personal Data

We give certain independent contractors access to Personal Data. Those contractors assist us with cloud based server storage and third party payment processing. All those contractors are required to sign contracts in which they promise to protect Personal Data using procedures reasonably similar to ours. (Users are not third party beneficiaries of those contracts.) We also may disclose Personal Data to attorneys, collection agencies, or law enforcement authorities to address potential AUP violations, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share Personal Data in connection with a corporate transaction, like a merger or sale of our company, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy.

As noted above, we compile usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include Personal Data.

Except as set forth in this Privacy Policy, we do not share Personal Information with third parties.

 

F. Protection of Personal Data

Any Personally Identifiable Information we collect is stored on third party cloud based servers and/or held by third party payment processors, all of whom are required to maintain security of that Information per current industry standards. We take reasonable steps select vendors who make limited and legal use of your Personal Data. Unfortunately, even with these measures, we cannot guarantee the security of Personal Data. By using our Bex Platform, you acknowledge and agree that we make no such guarantee, and that you use our Bex Platform at your own risk.

 

G. Accessing and Correcting Your Personal Data

You can access and change any Personal Data we store by contacting us via e-mail, at compliance@askbex.com.

 

H. Special Terms related to the European Economic Area

If you are in the European Economic Area (“EEA”), the provisions of this Section H apply to you, effective May 25, 2018.

 

Legal Basis for Processing

We may process your Personal Data because you have given us permission to do so (e.g., by sending data through our contact or order forms), because the processing is in our legitimate interests and it’s not overridden by your rights, or because we need to process your Personal Data to comply with the law.

 

Your Rights Under the General Data Protection Regulation (“GDPR”)

If you wish to know what Personal Data we hold about you, to have us remove it, or otherwise to exercise your rights, please contact us at compliance@askbex.com. In some cases, you also have the following rights related to your Personal Data:

  • The right to access, update, or delete your Personal Data.
  • The right of rectification—to have your information altered if it is inaccurate or incomplete.
  • The right to object to our processing of your Personal Data.
  • The right of restriction—to request that we restrict how we process your Personal Data.
  • The right to data portability—to receive a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent to our processing of your Personal Data.
  • The right to complain to an EEA data protection authority (a government agency) about our management of your Personal Data.

 

I. Amendment of This Privacy Policy

We may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the date it’s posted, which will be listed at the top of the page as the new Effective Date.

 

J. Contacting Us

For questions about this Privacy Policy, please contact us at compliance@askbex.com.